Competency Monitoring

Competency Monitoring is the periodic re-confirmation that somebody is still competent at an

activity. Authorization is not permanent; ISO/IEC 17025 §6.2.5(f) asks for ongoing monitoring, not

one training once.

Menu path: ISO 17025 → Personnel & Competency → Competency Monitoring.

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Record Actions

Clicking the icon on each row shows:

Field	Description
User competency	Which authorization is being monitored — person and activity.
Date	When the monitoring took place.
Monitored by	Who carried it out.
Method	Observation, Blind retest, Result review, Witnessed PT, Internal audit or Other.
Result	Satisfactory, Retraining required or Suspension recommended.
Score %	Optional numeric score, where the method produces one.
Notes	Free text.

User Competencies — the parent of every entry.
Proficiency Testing — the "witnessed PT" method ties competency to real external QC rather

than to an opinion.

Internal Audits — the "internal audit" method does the same through the audit programme.
Personnel audit pack — entries go into that person's file.

🔴 The dangerous gap is not the missing page, it is the stale entry. An authorization granted

three years ago and never re-checked looks active in the system and is indefensible under audit.

A suspension recommended result that is recorded but not followed by a change to the

competency's status leaves that person still signing off work. Recording it here does not

change the authorization by itself.

With no score on a method that produces one, you lose the only objective comparison between

successive monitoring events.