The Email Log page displays all client emails sent (or pending) by the system — client reports, status updates, digests.
| Column | Description |
|---|---|
| Recipient | Contact name and recipient email address |
| Type | Email category (Report ready, Payment confirmation, Sample received, Status update, etc.) |
| Status | Pending, Sent, or Failure |
| Sent At | Date and time the email was sent |
| Created At | Date and time the record was created |
| Error | Error message (hidden column) |
Emails with a Failed status show error details. Common causes:
If failures occur frequently, check the SMTP settings under Settings → Email.
Clicking a record with Failed or Pending status opens a dialog with the email's details and lets you retry sending it (or send it immediately, for pending emails).