The Client Email Notifications tab configures automated emails sent to clients about their samples and reports.
Navigation: Settings → Client Email Notifications
Each type can be toggled on or off independently:
| Notification | When it is sent |
|---|---|
| Report ready | When the analysis is approved and paid |
| Payment received | When the payment status changes |
| Sample received | When a new sample is registered |
| Status update | When an analysis status changes |
| Field | Description |
|---|---|
| Digest time | The time of day the daily notification digest is sent |
| Include social links | Shows social media links in the email |
| Last digest sent | The date/time of the last digest (display only) |
SMTP must be configured (Email Settings) for notifications to work.
The client must have an email address in their contact record to receive notifications.