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Notification Preferences

The Notifications tab controls which push notifications you receive on your device, by event type, along with quiet hours, the morning summary, and the reminder lead time for due dates.

Navigation: Settings → Communication & Notifications → Notifications


Notifications by Event Type

FieldDescription
Sample status changesNotified when a sample moves between statuses
Due date remindersDaily reminder for samples approaching their delivery deadline
QC alertsAlerts for deviations, overdue instrument calibrations, and CAPA deadlines
AssignmentsNotified when a sample is assigned to you
Document/SOP changesNotified when a controlled document or SOP changes status
Notification batchingGroups routine notifications and delivers them every 5 minutes instead of one-by-one — critical alerts (QC, instruments, CAPA) always arrive immediately

Quiet Hours & Morning Summary

FieldDescription
Quiet hours (From / To)Time window during which routine notifications are held and delivered after it ends — critical alerts still come through
Morning summaryA single daily notification summarizing pending samples, overdue instruments, open deviations, and open CAPAs
Send timeThe time the morning summary is sent

Reminder Lead Time

FieldDescription
Reminder lead timeHow far in advance of the due date you want a reminder: 1 hour, 1 day, or 3 days
Push notifications require the mobile app (Android).