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Sync Queue

The Sync Queue shows everything captured in the field offline and still waiting to reach the

server. Collection does not stop when the network drops; only sending does.

Menu path: Daily Work → Sync Queue.

Groups

GroupMeaning
PendingCaptured locally, not sent yet.
ErrorsSending failed and will be retried. The attempt count is shown.
BlockedSending failed in a way retrying will not fix (for example a record it depends on is missing).
SyncedReached the server. Safe to clear.

Actions

ActionWhat it does
Sync nowAttempts everything pending immediately.
RetryResends one failed entry.
DiscardDeletes the entry from the queue. It is lost — it never reached the server.
Clear syncedRemoves completed rows from the list.

Connects to

  • Field collection — where these entries are born.
  • Samples — the destination of every entry, along with photos and receipts.

If this is missing

  • 🔴 A non-empty queue at the end of the day means samples exist only on the phone. They appear

in no list, join no worklist, and exist for nobody else. The queue must drain before sampling can

be considered done.

  • Retry resends the entry as captured, with the collector and timestamp frozen at that moment —

not now. That is correct for traceability and surprises anyone expecting their own name on it.

  • Discard is final. There is no server-side copy to recover.

Notes