ISO/IEC 17025 §7.1.7 provides for the customer to witness work carried out on their behalf. The Customer Witnessing page records those visits: when they were scheduled, who attended, who hosted, and what came of it.
Found under: Invoicing → Customer Witnessing.
| Button | Action |
|---|---|
| Add — Create a new record | |
| Columns — Show/hide table columns | |
| Filters — Open/close the filter panel. A red dot indicates active filters | |
| Export CSV — Download table data as a CSV file | |
| Orientation — Toggle between portrait and landscape printing | |
| Print — Generate a PDF of the current view | |
| Help — Open the help dialog | |
| Search — Quick search through table data |
Clicking the icon on each row shows:
| Field | Description |
|---|---|
| Sample Order | Which work it concerns — required |
| Scheduled Date | When it was scheduled, with the time — required |
| Witness Name | Who will attend — required |
| Contact Info | The witness's email, phone or role |
| Outcome | How it went — see below |
| Occurred At | When it actually took place |
| Lab Host | Who received the witness |
| Preparation Verified | That the laboratory prepared for the visit |
| Observations · Notes | What came of it |
Scheduled · Conducted · Cancelled · Rescheduled.
The outcome is a plain field: you can set it to any value at any time. No order is enforced.
Points at — this page does not stand without these: